Can I ship to an address other than my billing or confirmed address?
I just completed an order and my payment is cleared. When will it ship?
Can I ship to an address other than my billing or confirmed address?
Before purchase
How do I purchase a correct battery for my device?
(1)Check the model number or part number of your battery
(2)Check the model number or part number of your device
(3)If you do not know how to check the model number or part number , please contact us freely.
What parameters should be noticed when buying the laptop battery?
There are many parameters of laptop battery, among which the following parameters need special attention before purchase.
Cell Type: Generally speaking, Li-ion and Li-Polymer batteries are the best choices. Compared with NiMH batteries in the past, they have a longer life, faster charging, more environmental protection, and one-third lighter weight.
Voltage: Please note that there may be two or more different voltages, such as 11.1 V and 14.8V, matching the same laptop model. They are completely incompatible with each other.
Capacity: A higher capacity battery can power your laptop longer. At the same time, high capacity batteries are much larger in size, weight, and higher in price. You can make a choice based on your needs.
Condition: Be sure to choose "Brand New".
Can I ship to an address other than my billing or confirmed address?
Yes, we accept to change your shipping address. after your payment confirmed, please advise me your correct shipping address by email as soon as possible, we will check it soon. Thanks.
Do you offer discounts on large purchases?
We retail our products exclusively through our stores and online. Requesting a Volume Discount Quote with us is easy! Simply contact us with email and tell us the quantity and products you'd like to purchase and we will be happy to work out an amazing deal. The more you purchase, the more you save.
Delivery and shipping
I just completed an order and my payment is cleared. When will it ship?
Orders generally ship within 3 business days of when the order is placed.
When Can I Receive my products ?
Estimated delivery date: 7-20 business days. Transit times differ based on the carrier you’re shipping with, the service chosen, the shipping destination, among other factors. Shipping delays happen for a variety of reasons (some controllable and others not).
Our customer service will send a confirmation email and share the tracking number and tracking information with each customer. If you have any questions about tracking, delivery, damage claims, or any other shipping issues, please contact our customer service.
After purchase
The item I ordered is not compatible with my device - what should I do?
Please double check the product description in the online shop to make sure you ordered the correct accessory or replacement part for your device. Please also check whether you are using the item for its intended purpose. If this information is correct but you are still having problems, contact our customer support team and we will decide how to proceed together.
I purchased some products online that have not been delivered to me / have already been damaged. What can I do?
When you shop online, you have the same rights as those who buy in the store:
if you are not satisfied with the quality of the goods, you can request the repair, replacement, refund or reduction of the price, depending on the case
information on products or services must be precise and clear; if you receive incorrect or misleading information, you can ask for a refund. Check the terms and conditions on the seller's website, as well as the conditions for returning purchases. Contact the seller to explain the problem and look for a solution.
Battery Tips
Practical tips on how to extend notebook battery life?
- Activate the power management option of the operating system. The EPA recommends setting up so that the machines go into stand-by or hibernation after 30 or 60 minutes of inactivity.
- To save further, set the standby time after 5 to 20 minutes of inactivity for the monitor and other hardware components. The lower the value of the minutes, the more energy you save: you just have to make sure that the settings are suitable for your PC usage habits.
- (Windows XP) Ibernate or use stand-by if the computer is idle for more than an hour.
- (Windows Vista and 7) Ibernate if there will be 2 or 3 hours of inactivity.
- In the latest Windows operating systems, disable Aero and Sidebar, which waste energy unnecessarily.
- Reduce the brightness of the screen and turn off the sound.
- Reduce the number of active applications in the background.
- Turn off the bluetooth and WiFi if they are not used.
